In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
We are committed to providing every customer with a friendly and helpful service.
If you do need to get in touch, please use the contact seller option,
We answer all messages within 24 hours, 7 days a week.
If for any reason you were not 100% satisfied with your purchase or shopping experience with Shoe Directory then
please let us know, we strive to provide excellent service and welcome feedback from customers.
PAYMENT
All payments are taken through eBay's managed payments system.
Payment options include Visa, Mastercard, American Express, Paypal, Apple Pay and Google Pay.
Please note if you have a query regarding payment methods please contact eBay directly, we are only able to confirm payment has been
received and, where applicable, refunds have been authorised.
DELIVERY
Customer satisfaction is our priority, therefore we send out every UK order via a tracked service.
All orders received before 3pm will be dispatched the same day. (Monday - Friday - Excluding Bank holidays)
Free postage - This service is estimated to arrive with you in 2 working days, please note this is not guaranteed and will be slightly longer during busy periods.
£1.99 - This service will be delivered on or before the second working day after your order has been dispatched.
RETURNS
.We offer a 60 day return policy.
All items must be returned in an unused, unworn condition with all original tags and packaging (including shoe boxes) intact.
If the item is returned with signs of use, missing tags/packaging then your return will NOT be processed.
To return your item simply use the hassle free ebay returns
1 - Find the item in your purchase history
2 - Select your reason for return
3 - Follow the additional instructions provided
PLEASE NOTE - We are not able to offer exchanges when using ebay returns.
If you would like to return your item for an exchange please complete and include the returns slip, located at the bottom of the invoice provided
with your order. We recommend using Royal Mails second class service at your local post office, Please alway keep your proof of postage receipt.
We do not offer free returns label, it is the customer's responsibility to cover the postage costs for a return unless your item is proven to be faulty, a
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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